Privacy & Cookies Policy.
Effective Date: 1st November 2024
LinAdo (“we”, “our”, “us”) is committed to safeguarding your privacy and ensuring your personal data is handled responsibly. This Privacy & Cookies Policy explains how we collect, use, and protect your information when you visit our website (the “Site”), shop with us, or interact with our services.
1. Information We Collect
We may collect the following information when you interact with our Site:
a. Personal Information
• Name, email address, phone number, billing and shipping address (provided when placing an order, making a commission request, or contacting us).
• Payment details (processed securely via Squarespace Payments; we do not store full payment card details on our servers).
b. Usage Data
• IP address, browser type, device information, and pages visited.
c. Cookies Data
• Cookies that track your browsing preferences and enhance your shopping experience.
2. How We Use Your Information
We use your data to:
• Process and fulfil orders, including managing payments, deliveries, and returns.
• Communicate with you about your order, commissions, or enquiries.
• Provide customer support and respond to your queries.
• Send updates about new sculptures, exhibitions, or events (only if you’ve subscribed to our mailing list).
• Improve our Site’s performance and user experience.
3. Payment Processing
We use Squarespace Payments to process orders made through our online shop. When you place an order, your payment details are securely handled by Squarespace and its third-party payment processors (such as Stripe or PayPal). We do not store your full card details on our servers.
For more information, please refer to Squarespace’s Privacy Policy.
4. Sharing Your Information
We may share your data with:
• Service Providers: Third-party companies that help us operate our Site, such as Squarespace, payment processors, and delivery partners.
• Legal Authorities: If required to comply with legal obligations or enforce our terms.
We will never sell your personal information to third parties.
5. Cookies
Cookies are small text files stored on your device to enhance your experience on our Site.
a. Types of Cookies We Use
1. Essential Cookies: Necessary for the website to function, such as enabling shopping cart and payment features.
2. Performance Cookies: Help us understand how visitors use our Site (e.g., through Squarespace Analytics).
3. Functional Cookies: Store preferences like your selected language or region.
4. Targeting/Advertising Cookies: [Include this if applicable, e.g., if you run remarketing ads].
b. Managing Cookies
You can control or delete cookies through your browser settings. Note that disabling cookies may affect certain features, such as the shopping cart or payment process.
6. Your Data Protection Rights
Under UK GDPR, you have the following rights:
• Access: Request a copy of your personal data.
• Rectification: Ask us to correct any inaccurate or incomplete information.
• Erasure: Request the deletion of your personal data (where legally permitted).
• Restrict Processing: Limit how we use your data in certain circumstances.
• Data Portability: Request your data in a portable format.
• Withdraw Consent: Opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails.
• Complaint: Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have mishandled your data.
To exercise these rights, please contact us at linadoart@gmail.com.
7. Security
We take reasonable precautions to protect your personal data from unauthorised access, alteration, or misuse. While we strive to implement best practices, no method of online transmission is entirely secure.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing any personal data.
9. Updates to This Policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page, and we recommend checking it periodically.
10. Contact Us
If you have any questions about this Privacy & Cookies Policy or how we handle your data, please contact us:
Email: Linadoart@gmail.com